Frequently Asked Questions Fill out the Contact Form for any Other Queries
My roof is leaking what should I do?
Call us immediately if it’s an emergency, otherwise fill out the contact form that you can find on our Contact page.
What time of year is best to replace my roof?
Obviously the summer is the ideal time to replace a full roof, but we work all year round so working in winter weather is normal for us, especially when doing storm damage repairs.
Do you provide any other services apart from roofing?
While we specialise in roofing work, we can of course include such things as scaffolding or if you need a couple of lights we can get a price from an electrician for you and include this in our estimate. It all depends if you prefer one quote or numerous quotations.
I work all day. Can you still price my roofing work?
As long as we can gain access to the parts of your property where you need work doing, then it’s not a problem if you won’t be in. It’s also a good idea to let your neighbours know that we are calling so they don’t panic while you are out.
How long do you guarantee your work for?
Usually we guarantee our work in alignment with the materials we use. If the felt we are using has a lifespan of 15 years, then it goes without saying that we can’t confidently guarantee it for any longer. Please discuss this with us when you get your written quotation.
How quickly can you have a look at my roof?
Usually within 48 hours, but for emergencies we will do our best to get there the next day, as we realise it is a stressful time for you.
How much will it cost for an estimate for my roof?
RP Roofing provide a totally FREE 100% No Obligation written quotation, that is priced competitively and using high quality materials and craftsmanship.
Can RP Roofing deal with the insurance company for me?
We can’t directly deal with the insurance company for you, but we will work with you and help you by signing any documents or providing written proof that you have got the work done legitimately.
Do we have to arrange for scaffolding or will you?
It’s standard practice for RP Roofing to arrange the scaffolding, as we have preferred contractors who we feel safe working with and can trust, although if it’s a problem you can arrange your own scaffolding contractor.
What methods of payment do you accept?
RP Roofing accept cheques, bank transfers or cash payments. If you have other methods that you would like to use then please discuss this with us at the time of your written estimate. We will gladly help out wherever possible.